How to Read Your Bill

A section-by-section guide to your quarterly statement.

Starting with the bill mailed in October 2026, your quarterly statement comes from our new billing system. It looks different from the old one, so here is a walk through every part of it.

The sample below uses a made-up member. The numbers on it match the numbered sections further down this page.

Ways to pay

Online in the Member Portal. See section 5 for how to get in the first time.
By check, mailed to the address in section 6.

Either way, payment must be received by the due date printed on your bill.

Sample Pomona Artesian bill with numbered markers 1 through 8, each explained below

Sample bill. The name, address, account numbers and code are made up.
View the sample at full size

1. Your account details

Invoice # is the number of this bill.
Status shows Due until the bill is paid in full.
Date is the day the bill was issued.
Due Date is the day your payment must be received by. For the October 2026 bill, that is October 25.
Customer # is your account number. Have it handy when you call us, and write it on your check.
Service Point # identifies the connection where water is delivered to your property.
Meter # is the serial number of the meter on that connection.

2. Your name and mailing address

This is who the bill is addressed to and where we mail it. If either is wrong, please call us so we can fix it.

3. This quarter’s charges

Item(s) lists what you are being billed for this quarter. Most members will see a single line, the Quarterly Assessment. Invoice Total is the total of this quarter’s charges.

4. Payments and what you owe

Payments lists any payments or credits already applied to this bill, with the date, the method, and the amount. If nothing has been applied yet, this table is empty.

Balance Remaining is the amount you owe on this bill: the invoice total minus anything already paid. In the sample, an $8.00 credit was applied to a $150.00 bill, leaving $142.00 due.

5. Your online account

In the Member Portal you can check your balance and pay online. This box looks different depending on whether you have signed up yet.

If you have not signed up yet, your bill shows a one-time code (three groups of four letters and numbers) and a square barcode. Go to
bms.pomonaartesian.com/portal.html and enter the code, or point your phone’s camera at the barcode. The code works once and is linked to your account, so keep it to yourself.
If you have already signed up, the box says your online account is active. Sign in at the same address.

6. Paying by check

Make checks payable to Pomona Artesian Irrigation Company and mail them to:

Pomona Artesian Irrigation Company
731 Firing Center Road
Yakima, WA 98901

Write your customer number on the check, and allow a few days for the mail so it arrives by the due date.

7. Payment policy

Payment must be received by the 25th of the month to avoid a 10% late fee.
If a bill is still unpaid by the 15th of the second month, a registered shut-off notice will be sent.
A $50.00 reconnect fee is due before water service is restored.

8. Text alerts

Text JOIN to (509) 902-0523 to get billing and service alerts by text, such as bill reminders, payment confirmations, and outage notices. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe, HELP for help. Text alerts are optional and are not a condition of water service. Details are on our
Text Message Notifications page.